Privacy policy

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with North Forge Depot, we may collect:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment and transaction information
  • Order details
  • Information you provide when contacting customer support
  • Device, browser, IP address, and website usage information

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Process payments and refunds
  • Provide customer support
  • Communicate with you about your orders
  • Improve our website, products, and services
  • Prevent fraud and unauthorized activity
  • Comply with applicable legal requirements
  • Send promotional communications when permitted by law and applicable consent requirements

3. Payment Information

Payments may be processed through secure third-party payment providers. North Forge Depot does not intentionally store complete payment card information on its own systems.

Payment providers may collect and process payment information according to their own privacy policies and terms.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember preferences
  • Keep items in your shopping cart
  • Understand website traffic and usage
  • Improve website functionality
  • Support marketing and advertising activities

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

5. Sharing Your Information

We may share personal information with trusted service providers when necessary to operate our business, including providers involved in:

  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Website hosting
  • Analytics
  • Customer support
  • Marketing and advertising

We do not sell your personal information for money.

We may also disclose information when required by law, legal process, or when necessary to protect our rights, customers, website, or business.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Services

Our website may contain links to or use services provided by third parties. These third parties may collect and process information according to their own privacy policies.

North Forge Depot is not responsible for the privacy practices of third-party websites or services.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Opt out of certain marketing communications
  • Request information about how your personal information is used or shared

To make a privacy-related request, please contact us using the information below.

10. Marketing Communications

If you receive promotional emails from us, you may unsubscribe at any time by following the unsubscribe instructions included in the email.

Even if you opt out of marketing communications, we may still contact you regarding transactions, orders, or other necessary service-related matters.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

North Forge Depot
850 Northlake Dr
Coppell, TX 75019
United States

Phone: +1 817-799-7522
Website: northforgedepot.shop